We have several options for requesting medical records, depending on your needs. In most cases, we recommend requesting and receiving your medical records through MyUCSDChart for fast and easy service.
Most medical records are available online at no charge through our patient portal. (If you don't have a MyUCSDChart account, learn more about using MyUCSDChart. You can also use it to schedule appointments, communicate with care providers and renew prescriptions.) If you do not have a MyUCSDChart account or an activation code, call 619-543-5220, every day from 6 a.m. to 10 p.m.
You can also submit an electronic request for UC San Diego Health medical records through this form. This option does not require a MyUCSDChart account and allows you to request records for others if you are authorized to do so.
To submit a paper request by mail or fax:
Please allow us time to process your request. The legal maximum time to fulfill a request in California is 15 days, although we strive to process requests sooner. We will contact you if your request will be delayed or if we cannot fulfill your request.
Our walk-in services are open Monday – Friday, 8:30 a.m. – 4:30 p.m. at four locations for the following services:
Note: On-site records requests can be dropped off during these hours, but same-day pickup is not available. In-person pickups are only by appointment.
For paper records that are released directly to a patient or an authorized family member, the first 20 pages are free and additional pages are 25 cents each.
There is no charge for:
All imaging results — including computed tomography (CT), magnetic resonance imaging (MRI), ultrasound, and others — are released to a patient's MyUCSDChart account automatically. Normal results are released four days after the result is available. Abnormal results are released seven days after the result is available.
For imaging records prior to 2018, you can request your records via MyUCSDChart or by submitting the authorization forms above. Radiology may be able to release images by email or mail. For other questions about the release of X-rays and other images, please contact Radiology/Imaging Services at 619-543-6586, Option 4, or email at digitallibrary@health.ucsd.edu.
For immediate continuity of care requests, you or your health care provider can request that records are sent directly to their office. Use the form above, or your provider’s office can fax a written request on business letterhead to 619-543-7128. They should include the patient's name, date of birth, and date of visit or information requested. Please write "STAT" at the top of the request.
Note: Please mail all subpoena-related documents, non-patient directed requests, and/or audit requests. See our mailing address.
For any of the following requests, please see our Privacy Practices page for complete instructions:
To ensure your request is fulfilled quickly, please be aware that:
UC San Diego Health
Attn: Health Information Management
200 West Arbor Drive, #8825
San Diego, CA 92103
Do you still have questions? We are here to help, Monday to Friday from 8 a.m. to 5 p.m. We are closed on weekends and holidays. Call 619-543-6704 and select option 5.